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COVID-19 Closure

De Montfort Hall is closed to the public until further notice. We are rescheduling as many shows as we can and will be in touch with customers to discuss options for any affected shows. Updates will also be provided on social media and here on the website. Thank you for your ongoing patience and support.

Booking Info Booking Info

TICKET INFORMATION

Online
Book tickets online for any performance, 24 hours a day. 

By phone
Call us on 0116 233 3111

In person


De Montfort Hall, Granville Road, Leicester LE1 7RU

Monday to Saturday 10am – 6pm (open for counter sales until 8pm on performance days only)

Sundays and Bank Holidays (performance days only)
In person 6pm – 8pm for an evening performance, or from one hour before a matinee.
By phone 5pm – 7pm for an evening performance, or from one hour before a matinee.

Visit Leicester Information Centre, 4a St Martins, Leicester LE1 5DB
(inside King Richard III Visitor Centre)

Monday to Friday 10am – 4pm
Saturday and Bank Holidays 10am – 5pm
Sunday 10am – 4pm

BOOKING INFORMATION

Booking fee
Ticket prices include any booking fees, whether purchased online, by phone or in person. This fee is reinvested into the running and restoration of the hall.

Tickets
At the end of your booking you will have the option to choose how you receive your tickets.

E-tickets are available on all performances and will be emailed to you as soon as the booking is confirmed. Either print these out or show the barcode on your mobile device when you arrive at the hall.

If you prefer to have a printed ticket, you can choose to either have these posted, a £2 administration fee will be applicable per transaction, or leave at the hall for collection.

If you book within seven days of the performance, tickets will automatically be held at the box office for collection.

Please ensure that you take ID to the box office if you are collecting tickets. Tickets will only be given to the lead booker, named on the tickets.

Pricing
Performance prices are usually set by visiting companies but, where we can, we offer discounts for under 16s, students, over 60s and unemployed people.

Only one discount can be applied per person and proof of eligibility may be required.

Customers who require assistance to attend performances can apply for our essential carer scheme and purchase two tickets for the price of one.

See individual show pages for further information on discounts available.

Group bookings
Available on selected shows, for purchases of 10+ tickets. The lead booker is able to reserve tickets for an extended period and pay at a later date.

Coach parking is available for group bookings but these must be booked in advance with our box office.

Reservations
Reservations can be held for most shows for a maximum of four working days but not within 48 hours of the performance date or on the first day of tickets being on sale.

Agency tickets
For certain performances, at the request of promoters, tickets will be available from authorised ticket agencies (for example Ticketmaster, See Tickets, Gigantic). Additional fees will apply if you choose to book through these.

Terms and conditions
All tickets are sold subject to De Montfort Hall’s terms and conditions

Further questions?
Please visit our FAQs if you have any further queries, if these don’t provide the information you require please contact our box office.

0116 233 3111
dmh-office@leicester.gov.uk

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