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Covid-19 Update

De Montfort Hall is closed to the public until further notice. We are working hard to reschedule as many shows as we can and we will be in touch with bookers direct to discuss options for affected shows. Updates will also be provided on our social media and website. Thank you for your ongoing patience and support.

Booking Info Booking Info

TICKET INFORMATION

Online

Book tickets online for any performance, 24 hours a day. 

By phone

Call us on 0116 233 3111

In person

De Montfort Hall, Granville Road, Leicester LE1 7RU

Monday to Saturday 10am – 6pm (open for counter sales until 8pm on performance days only)

Sundays and Bank Holidays (performance days only)
In person 6pm – 8pm for an evening performance, or from one hour before a matinee.
By phone 5pm – 7pm for an evening performance, or from one hour before a matinee.

Visit Leicester Information Centre, Gallowtree Gate, Leicester LE1 5AD

Monday to Friday 10.30am – 4.30pm
Saturday 9.30am – 4.30pm
Sundays and Bank Holidays 11am – 4pm

BOOKING INFORMATION

Booking fee

Ticket prices include any booking fees, whether purchased online, by phone or in person. This fee is reinvested into the running and restoration of the hall.

Tickets

At the end of your booking you will have the option to choose how you receive your tickets.

E-tickets are available on all performances and will be emailed to you as soon as the booking is confirmed. Either print these out or show the barcode on your mobile device when you arrive at the hall.

If you prefer to have a printed ticket, you can choose to either have these posted, a £2 administration fee will be applicable per transaction, or leave at the hall for collection.

If you book within seven days of the performance, tickets will automatically be held at the box office for collection.

Please ensure that you take ID to the box office if you are collecting tickets. Tickets will only be given to the lead booker, named on the tickets.

Pricing

Performance prices are usually set by visiting companies but, where we can, we offer discounts for under 16s, students, over 60s and unemployed people.

Only one discount can be applied per person and proof of eligibility may be required.

Customers who require assistance to attend performances can apply for our essential carer scheme and purchase two tickets for the price of one.

See individual show pages for further information on discounts available.

Group bookings

Available on selected shows, for purchases of 10+ tickets. The lead booker is able to reserve tickets for an extended period and pay at a later date.

Coach parking is available for group bookings but these must be booked in advance with our box office.

Reservations

Reservations can be held for most shows for a maximum of four working days but not within 48 hours of the performance date or on the first day of tickets being on sale.

Agency tickets

For certain performances, at the request of promoters, tickets will be available from authorised ticket agencies (for example Ticketmaster, See Tickets, Gigantic). Additional fees will apply if you choose to book through these.

Terms and conditions

All tickets are sold subject to De Montfort Hall’s terms and conditions

Further questions?

Please visit our FAQs if you have any further queries, if these don’t provide the information you require please contact our box office.

0116 233 3111
dmh-office@leicester.gov.uk

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