WORK FOR US

Job Vacancies

Customer Services Manager
Would you like to join our dynamic service who aim to provide a high-quality customer experience for visitors at both De Montfort Hall and Haymarket Theatre?

Join us as a Customer Service Manager and you’ll be a part of a welcoming and friendly team. You’ll work in a busy, fast paced environment to ensure the safety and security of customers, staff, performers, and the venues are at the forefront of shows or events. Liaising with colleagues across all sections of the Theatres, and with touring companies, you’ll work together to deliver specific requirements for shows in accordance with our statutory duty.

Closing date: 29 October 2025

Customer Services Manager – Further Information and Applications

Volunteer as an usher

Volunteer and get a taste of what it is like to work in a live entertainment venue. Volunteer ushers provide an invaluable and greatly appreciated service. The role involves meeting and greeting visitors, assisting customers to their seats, selling show programs and much more.

Further information on volunteering opportunities at the hall is available from the Leicester City Council volunteering webpage.