Access

2 for 1 Carer Scheme

Disabled patrons can purchase two tickets for the price of one on selected shows as indicated on the website and in the brochure if they are in receipt of one of the following:

1. Middle or Higher Care Component of the Disability Living Allowance
2. Higher Mobility Component of Disability Living Allowance
3. Certificate of Visual Impairment
4. Letter from their hospital of doctor confirming that they are disabled (this must be the original letter and not a photocopy)
5. Higher rate component of Attendance Allowance (Disability Living Allowance for patrons over 65)

Patrons need to supply the Box Office with proof of status (financial information can be removed) to register for 2 for 1 tickets. Once logged they will be able to purchase 2 for 1 tickets for 18 months before having to supply proof again.

Wheelchair Users

Please inform the Box Office at the time of booking seats if you or a member of your party is a wheelchair user so that an appropriate position can be allocated. At present it isn't possible for wheelchair users to book their tickets using the on-line booking system though you can e-mail us at dmh.tickets@leicester.gov.uk with contact details to ensure you are accommodated.

Early Entrance

On the evening of an event, we advise disabled customers to arrive at the venue 30 minutes prior to the doors opening for early entrance. When you arrive, staff will be available to assist you if required.

Please make yourself known to the Front of House team on arrival.  

Lift

De Montfort Hall has a lift with access to the first floor Circle bars and Right Circle seats.

Toilets

Our accessible toilet facilities are at ground and upper circle level and are signposted in the building. Accessible toilets are locked using a RADAR key system, which staff members have available if necessary.

Guide Dogs / Hearing Dogs

We welcome assistance dogs to the Hall and are happy to look after your dog during the show if you require.

Blue Badge Parking

Blue badge holders can park in the front entrance of the Hall free of charge by booking one of the 20 disabled access spaces in advance directly through Box Office. Spaces will be held up to 30 minutes before the show begins and then released on a first come, first serve basis.

Loop System

Patrons using a hearing aid with a 'T' switch can collect a receiver and loop prior to a performance from the cloackroom. These do not need to be booked in advance, but proof of identity will be required.

Questions and Comments

If there is anything you would like to tell us, or if you have any questions regarding your visit to the Hall, please e-mail us dmh.office@leicester.gov.uk and we'll do our best to reply to your points.

Mailing Lists

If you would like to be added to the mailing list for either the large print, audio or braille season brochure, simply e-mail us at dmh.office@leicester.gov.uk stating which is your preferred format, and we'll make sure you're always kept up to date with our events.

Cinderella Philharmonia Scooby Doo Dance Til Dawn Orchestra Unwrapped